> For the complete documentation index, see [llms.txt](https://docs.videc.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.videc.de/acron-9.3/en/support_service.md). # Support & Service Our Support team will be pleased to answer any questions you may have about ACRON and to provide you with information on the latest ACRON training offers. You can reach our support * by telephone on +49 421 3395099 Mo. - Fr. from 09:00 to 12:00 and from 13:00 to 17:00 * By e-mail You will find the manufacturer's website at [www.dataforum.de](http://www.dataforum.de) ## Trademarks All marks are the property of the manufacturers or companies concerned. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.videc.de/acron-9.3/en/support_service.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.