> For the complete documentation index, see [llms.txt](https://docs.videc.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.videc.de/acron-9.3/support_service-1.md).

# Support & Service

Unser Support-Team hilft Ihnen gerne, wenn Sie Fragen zu ACRON haben und informiert Sie zu aktuellen ACRON Schulungsangeboten.

Sie erreichen unseren Support

* telefonisch unter +49 421 3395099

  Mo. - Fr. in der Zeit von 09:00 Uhr – 12:00 Uhr und von 13:00 Uhr – 17:00 Uhr
* per E-Mail

  <support@acron.info>

Die Internetseite des Herstellers finden Sie unter [www.dataforum.de](http://www.dataforum.de)

## Warenzeichen

Alle Markenzeichen sind Eigentum der jeweiligen Hersteller oder Firmen.


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# Agent Instructions
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