> For the complete documentation index, see [llms.txt](https://docs.videc.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.videc.de/june5-3.7/en/weitere-june5-produkte/june5-flexin/fehlerbehebung-und-hilfe.md).

# Troubleshooting and Help

Technical support is available as follows:

Monday to Friday from 09:00 to 12:00 and from 13:00 to 17:00.

## Support

| Phone Germany       | 0421 33950 99      |
| ------------------- | ------------------ |
| Phone International | 0049 421 33950 99  |
| Fax                 | 0421 33950 50      |
| E-Mail              | <support@videc.de> |

Sales

| Phone  | 0421 33950 0    |
| ------ | --------------- |
| Fax    | 0421 33950 50   |
| E-Mail | <info@videc.de> |

A JUNE5 serial number is required to use support.

## Trademarks

All trademarks are the property of their respective manufacturers or companies.


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